Why is my email text appearing incorrectly?
It can be frustrating when your carefully crafted email doesn’t display as intended in different email clients (either it’s too small or too large). Variations in text size are a common culprit. This can be caused by a combination of factors, including:
- Email client settings: Different email providers have default settings that can affect how your email is rendered.
- Email template design: The HTML code used to build your email can influence text appearance.
- Device screen size: The device used to view the email can impact how the content is displayed.
Troubleshooting Steps
Here’s what you can look at to fix this formatting issue:
- Review your email template:
- Open your email template in the Mailmeteor Dashboard.
- Select all the text in your email and click on “Remove formatting” to reset the text style.
- If you need specific formatting, reapply it carefully, avoiding any changes to the font size.
- Test across different email clients:
- Send a test email to multiple email addresses associated with different email clients (e.g., Gmail, Outlook, Apple Mail, Yahoo).
- Compare how the text size appears in each client.
- Check email client settings:
- If the issue is consistent across multiple email clients, it’s likely a problem with your email template.
- If the issue is specific to one email client, try adjusting the font size settings within that client.
If you’ve tried these steps and the issue persists, please contact our support team for further assistance.