Can I change my email address?

If you need to change the email associated to your Mailmeteor account or transfer your license to another email address, contact us and we will manually update your account. Let us know the current email address and the one you’d like to use instead.

Note: we reserve the right to refuse the change if we detect a misuse of the platform such as a spamming behavior.

I upgraded a user by mistake

I upgraded a user by mistake If you accidentally added a new user to your Mailmeteor account, don’t worry. We can help cancel and refund the mistakenly added user, provided the account...
I've purchased Mailmeteor but my account did not upgrade

I’ve purchased Mailmeteor but my account did not upgrade If you’ve purchased a subscription but your account is still showing the Free plan, try the following: Refresh your window and re-open Mailmeteor...
My subscription is activated on the wrong email address

My subscription is activated on the wrong email address No worries! We can change your email address if you entered the wrong one during purchase. Please contact us and let us know...
How to update my billing information?

How to update my billing information? You can update your billing details, right from the Mailmeteor Dashboard. Here’s how to do it: Sign in to the Mailmeteor Dashboard. Access the Billing section....
How to update your payment method?

How to update your payment method? You can update your billing details, right from the Mailmeteor Dashboard. Here’s how to do it: Sign in to the Mailmeteor Dashboard. Navigate to the Billing...

Can I change my email address?

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