Need help with Mailmeteor?

You can enjoy Mailmeteor for free with up to 75 emails a day. It’s more free email quota compared to what you can find in other mail merge solutions. Whenever you want to send more emails, Mailmeteor Premium includes up to 2000 emails, real-time tracking, scheduling, attachments or email alias support. If you want to benefit from premium features, you can upgrade your account on our paid plans.

Mailmeteor Premium allows you to send personalized emails up to the limits imposed by Gmail:

• Google Workspace (formerly G Suite) accounts can send up to 2000 emails per day
• Gmail accounts (@gmail.com) can send up to 500 emails per day

Mailmeteor abides by these limits and allows you to send as many emails as you can using your own Gmail account. Your quota varies depending on the type of your Google account (G Suite or Gmail) and your plan. Read more about email quota.

Mailmeteor lets you send email campaigns from your Gmail inbox, contrary to email marketing softwares, like Mailchimp or Sendgrid. Emails sent with Mailmeteor look as if you typed them manually for each contact. It means better email deliverability, less spams and way better opening rates!

You can also compare Mailmeteor to other mail merge extensions for Gmail - like Yet another mail merge or Gmass.

Mailmeteor is different in 3 ways:

1. The best rated Google add-on. Your mail merge experience is made effortless, no computer skills are required.
2. Designed to respect your privacy. Mailmeteor has no access to your Gmail inbox, contrary to other add-ons that ask for read access to your Gmail inbox and Google Drive files.
3. Affordable pricing options. Mailmeteor has a generous free plan and a simple pricing that works at any scale.

Mailmeteor sends emails directly from your Gmail account and adds a sending delay between each email sent. These mechanisms prevent your emails falling into spam folders. In addition, we strongly recommend you to read our guidelines to maximize email deliverability before sending large volumes of emails.

You can personalize every part of the email, from subject line to email body, as well as CC/BCC fields. The only limit is your imagination!

Imagine having a “firstname” column in your spreadsheet, adding “Hi {{firstname}}” in your email will be automatically replaced by your recipient’s first name (“Hi Sally” for example). You just need to put your variables inside double brackets, like this → {{ }}

Here are some examples:

• Personalized email subject: {{ Mutual connection }} recommended we talk
• Personalized greetings and recipients: Hello {{ firstname }}
• Personalized content, custom links, postscriptum…

Emails sent with Mailmeteor look as if you typed them manually for each of your recipients.

By design, your data stays at all times on your Google Spreadsheet. Here’s all the data we need in order to make Mailmeteor work:

• Your email address to identify your account
• If you are a paying customer, your name to identify payment
• Campaigns sent metadata (number of emails, date of sending, sheet’s name, that’s all)
• Emails sent metadata (date of sending, opens and clicks events, that’s all again)

Mailmeteor complies with the French Data Protection Laws and the European General Data Protection Regulation 2016/679 (GDPR). You have a right of access, correction and removal of your personal data which you may exercise by sending us an email at privacy@mailmeteor.com.

Sure you can. Add a column in your sheet with “cc” or “bcc” as header. Then, add emails in the cells. If you have several recipients in CC or BCC, separate emails with commas. Here is a video tutorial.

Sure! Mailmeteor Enterprise allows teams to collaborate on the same document and access the email tracking report of campaigns. Large companies, organizations and academic institutions trust Mailmeteor for their email needs. Our largest customer has 100,000 employees using Mailmeteor.

You can use Mailmeteor with your favorite CRM tool, like Salesforce or Hubspot. To log emails sent with Mailmeteor, you will need to find your unique BCC address provided by your CRM. You will put this address as a BCC recipient when sending emails from Mailmeteor. Here is a guide to help you use Mailmeteor with your CRM.

To manage your account, access your settings from Mailmeteor’s dashboard.

To cancel your account, on the same page click on “Cancel” within your account profile. Follow the instructions and the subscription will be cancelled immediately afterward. If you cancel before the end of your subscription period, you will still be able to use your Mailmeteor premium account (up to the last day of the subscription).

Need help with Mailmeteor? You may find answers to your questions in our Help Center.

Also you can contact us, we’ll be glad to help! Our team speaks English, French or Spanish. We are located in Paris, France. Our timezone is the Central European Summer Time zone.

We may take a few hours to answer your message depending on the time of the day. Usually we answer right away or under 24 hours.

Mailmeteor works anywhere you can access the internet, so technically you should be able to send emails from space. If you manage to do it, please send us a picture!