Churn prevention email sequence

Hi {{ First Name }},

I wanted to check in and make sure you’re all set with {{ Product }}.

Are you hitting any technical snags, or is there a part of the platform that feels a bit confusing?

If you’re stuck on anything — even something small — just hit reply. I’d be happy to jump in and help you get back on track.

Cheers,

{{ Signature }}

Hi {{ First Name }},

I know things get busy, so I wanted to share one specific shortcut that might help {{ Company }}. It’s called {{ Feature }}.

It’s designed to help you {{ Benefit }} so you don’t have to handle it manually. You can see how it works here:

👉 {{ Link to Feature }}

Is this something that would make your workflow a bit easier?

Cheers,

{{ Signature }}

Hi {{ First Name }},

I haven’t heard back, so I’ll stop here to keep your inbox clean.

It’s completely fine if {{ Product }} isn’t a priority right now. But if there was one specific thing that felt missing or didn’t quite hit the mark, I’d love to know. Your feedback really helps us build a better tool for everyone.

If you ever decide to dive back in, you can pick up where you left off here:

👉 {{ Login Link }}

Either way, best of luck with everything at {{ Company }}.

Cheers,

{{ Signature }}