Free Email Template

Product refund email template

Use this email template to respond affirmatively to a customer’s refund request.

Subject line: Your refund request

Hello {{ Name }},

Thanks for reaching out. Just wanted to let you know that I’ve processed your refund for {{ Product }}.

Refund Details:

  • Amount refunded: {{ Amount of the Refund + Currency }}
  • Refunded to: {{ Payment Method Used }}
  • Expected to appear: Within {{ Number of days }} business days

I’m sorry we didn’t live up to your expectations . Thank you for giving us a try, and feel free to let me know if there’s anything else I can do.

Warm wishes,

{{ Signature }}

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