Privacy
Mailmeteor is a verified Google Workspace add-on. It means Mailmeteor has completed a validation process before being published on Google’s Marketplace. Read more about Google’s verification process here and how we keep our platform safe.
What permissions are needed to use Mailmeteor?
Mailmeteor only requests permissions to send emails and does not require access to your email data, contrary to other mail merge add-ons. This means Mailmeteor cannot read, modify or delete your emails by design.
When installing Mailmeteor for the first time, you’ll see a prompt similar to the following, with all the permissions required to make the add-on run:
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Here’s a breakdown of each permission that are required when installing Mailmeteor for Google Sheets for the first time:
| Permissions | Why does Mailmeteor require this permission? |
|---|---|
| See, edit, create and delete your spreadsheets in Google Drive | Mailmeteor essential functions are done from within your Google Sheets (such as filtering emails, adding a tracking report, sending personalized emails). |
| Send email on your behalf | Mailmeteor core functions is to send emails automatically from Gmail. This permission allows Mailmeteor to send emails with Gmail. It is used only in this context. |
| Connect to an external service | Allows Mailmeteor to send and retrieve information from Firebase, a real-time database from Google. Your data stays inside Google environment. |
| Display and run third-party web content in prompts and sidebars inside Google applications | This scope is required to display sidebars inside Google applications. Mailmeteor uses this permission to display the tracking report. |
When you start using some advanced features (such as the followup), we may require other permissions. In such cases, we will ask for those additional permissions when needed. You can review at anytime which permissions are granted to Mailmeteor right from your Google account.
What data is stored by Mailmeteor and how it is used?
Here’s all the data we save in order to make Mailmeteor work and provide you an intuitive experience:
- Your email address - to identify your account
- If you are a paying customer, your name and address to confirm payments
Then, when you send a campaign with Mailmeteor, we save additional data:
| Resource | Data saved | Data retention period |
|---|---|---|
| Events | Date and time of the event (e.g. "email.sent") as well as the associated resource content. | 90 days |
| Email's events | Date of an open, click, unsubscribe, replies. | 90 days |
| Emails | Recipient's email address, merge fields (aka variables). | 180 days |
| Email follow-up | Triggers and delay between each message in a sequence. | 180 days |
| Templates | Raw content of your template including attachments (if any). | Unlimited |
| Contacts | Your recipient's email address and associated details. | Unlimited |
| Campaign | Name, date of creation, source. | Unlimited |
Data retention periods apply to customers on both our free and paid plans.
What does Mailmeteor do with user’s data?
Your data stays your data. We process and save it only to help you send email marketing campaigns.
Does Mailmeteor has a Privacy Policy?
Yes. It’s available on our website at https://mailmeteor.com/privacy-policy
Does Mailmeteor engage third-party subprocessors?
To focus on what we know best, Mailmeteor uses third-party solutions. These subprocessors might have access to or process personal data from our customers. The list of these subprocessors is available here.
How does Mailmeteor tracking work?
Every time you send a campaign with the email tracking enabled, we generate random and unique Mailmeteor IDs for each recipients in order to track opened emails and clicks. These IDs are added as notes to each cells in the “Merge status” column.
Emails data is anonymized and minimized. Mailmeteor never stores the email addresses of recipients who opened or clicked emails. Mailmeteor does not store IP address of your recipient neither.
You can turn off email tracking before sending a campaign by opting out the box “Track emails opened and clicked”.
How can I access or delete my data?
Mailmeteor complies with the French Data Protection Laws and the European General Data Protection Regulation 2016/679 (GDPR). You have a right of access, correction and removal of your personal data which you may exercise by sending an email at [email protected]